Quick answers to common questions

Need help with your order, shipping, or product information? Check out our FAQs page for answers to common questions.

Delayed Package? Please read

Shipping carriers are experiencing delays due to extreme winter conditions throughout Canada.

We want to remind you that these shipping times are beyond our control, and delays are a reality.

If more than 7 business days have passed since you received your shipping confirmation email and you haven't received your package yet, please reach out to us and we'll be happy to assist you further.