Quick answers to common questions

Need help with your order, shipping, or product information? Check out our detailed FAQs page for answers to common questions.

Delayed Package? Please read

While we strive to ship out orders next business day, we are experiencing increased volumes due to Ramadhan and may take up to 2 days to ship out your order.

If more than 7 business days have passed since you received your shipping confirmation email, and you haven't received your package yet, please reach out to us, and we'll be happy to assist you further.