Shipping & Delivery in Canada

SHIPPING CAN BE TRICKY, SO WE BROKE IT INTO BITE SIZED PIECES FOR YOU.

CANADA
  • Shipping is free for all orders over $99 CAD.
  • There are no custom duties for Canadian orders.
  • Our canadian packages are shipped with UPS and ICS Courier.
  • All our packages are insured and come with a tracking number.
  • Shipping times depend on your location, but you can expect to receive your package between 3-7 business days.
  • Packages are shipped out next business day. Orders placed over the weekend are shipped out on Monday or the next business day.
    • Please note that sometimes it can take up to 2 business days for order processing due to volume.
  • Expedited shipping is also available and starts at CAD $20+.

For Canadian orders with a value of less than $99, we charge a flat rate of $4.99.

GENERAL INFORMATION

Here are some additional shipping rules and policies that apply to all packages.

  • All delivery time frames are based on business days and exclude any weekends or holidays. 
  • Orders placed after 12 pm will be processed the next business day.
  • Orders may take up to 1-2 business days to process. Once processed, you will receive a confirmation email with your tracking number.
  • The customer is responsible to provide the correct shipping address when placing the order. We are not responsible for packages delivered to the incorrect address.
TRANSIT TIMES & DELAYS

We strive to provide an efficient and seamless shipping experience for our customers. However, it's important to be aware that transit times and delays can occur due to various factors that are beyond our control.

Transit Times: Please note that the transit times mentioned on our website are based on average shipping times provided by our carriers. These estimates serve as a guideline, but actual delivery times may vary depending on factors such as the destination, carrier service, and shipping method selected. While we do our best to ensure your package arrives promptly, we cannot guarantee delivery dates.

Factors Affecting Shipping Delays: Shipping delays can occur for a variety of reasons, some of which are:

  1. Carrier Delays: Occasionally, our carriers may experience unexpected delays in their operations due to factors like weather, technical issues, or high shipping volumes during peak seasons.
  2. Address Errors: Inaccurate or incomplete shipping addresses can result in delays or failed deliveries. Please double-check your shipping information before submitting your order.
  3. Unforeseen Circumstances: Events such as natural disasters, political unrest, or global health crises may impact shipping times and cause unexpected delays

If you want a package delivered urgently or within a certain timeframe, please consider purchasing expedite shipping options at checkout. 

LOST or STOLEN ITEM

Lost Package: All our packages are insured and come with a tracking number. If your package is lost during transit, please get in touch with us and we can get it sorted out for you.

Stolen Package: Once a package is successfully delivered to your address, we are not responsible for missing/stolen packages.

Momina Modestwear Inc holds the right to refuse or deny a refund if any of the above criteria are not met.